Privacy Policy for ulmeravion.com

Your privacy is important to us. We are committed to protecting your personal information and being transparent about how your data is handled, in line with Australian legal standards.

Information We Collect

We collect only information relevant to our consultations and services, never for unrelated marketing.

• Basic contact details such as your name, email address, and phone number to help us respond to your enquiries.
• Consultation notes and correspondence for record-keeping and follow-up purposes.
• Technical information including browser type, IP address, and device identifiers to maintain site security.
• Feedback you provide regarding your experience, used to improve our services.

How We Use Your Data

We use your data exclusively for client-related processes and Australian regulatory obligations.

• Managing your enquiries and consultations securely and efficiently.
• Improving communication and support for a better user experience.
• Ensuring compliance with Australian laws, industry standards, and contractual obligations.
• Protecting the integrity and security of our systems and processes.

Legal Basis for Data Use

Our data processing fully complies with Australian privacy requirements and your rights.

We collect and use your information by your consent and only as required to provide services or comply with Australian regulations.

Information Sharing

Your data is never sold or shared for unrelated marketing purposes.

• We may share personal data with trusted service providers strictly for operational needs, with confidentiality safeguards.
• Your details may be disclosed where required by law, court order, or regulatory obligation.
• Aggregated, anonymous data may be used for research or analysis without identifying individuals.

Data Security

We use secure systems, encryption, and access restrictions to keep your personal data safe from unauthorised access or misuse, following local and industry best practices. Our staff are trained in data protection requirements.

Your Rights

You can review, update, or request deletion of your data, subject to Australian law.

• Request access to or correction of your personal information held by us.
• Ask for deletion of data when no longer required, where legally possible.
• Withdraw your consent for us to use your information in the future.
• Lodge a complaint with the OAIC if you believe your privacy rights are violated.

Cookies and Tracking

Our website uses cookies to enhance your browsing, support security, and collect basic analytics. You can manage preferences at any time.

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Contact Us

For privacy questions or data access requests, please contact us directly. We are here to support your rights.

Policy Updates and Changes

We may update this privacy policy to reflect new practices or legal requirements. Any changes will be posted on this page.